Code of Ethics and Professional Standards Manual


Interpretations of the Code of Ethics has been developed by the Professional Standards Committee of the National Association of REALTORS® to help REALTORS® and REALTOR ASSOCIATES® understand the ethical obligations created by the Code of Ethics, and as a reference work for Grievance Committees, ethics and arbitration Hearing Panels, and Boards of Directors.

Below are links to assist in the process of filing ethics and/or MLS complaints, arbitration complaints or responding to them.



  • C.A.R. Legal Hotline
    Association Members Only
    Main number (213) 739-8282
    Broker & Office Managers (213) 739-8350Have your NRDS number ready before calling the CAR Legal Hotline.
    Hours of operation: Mon – Fri 9:00 a.m. – 6:00 p.m., Sat 10:00 a.m. – 2:00 p.m.


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